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How do I set a custom price for a customer, service, and staff member?

Use Custom prices on a customer profile when one customer should pay a different price for a specific service with a specific staff member.

Written by Manabi

Use Custom prices on a customer profile when one customer should pay a different price for a specific service with a specific staff member.

Where to find it

Go to Partner dashboard > Customers, then open an existing customer.

Add a custom price

  1. Open the customer and click Edit.

  2. Find Custom prices.

  3. Choose the Service.

  4. Choose the Staff member.

  5. Enter the Custom price.

  6. Click Save custom price.

Edit or remove a custom price

Saved custom prices appear below the Custom prices form. Click Edit to load the saved service, staff member, and price back into the form. Click Remove if the customer should use the normal price again.

Important

The custom price only applies to the selected customer, service, and staff member. If the same customer books the same service with another staff member, add another custom price for that staff member too.

If there is no custom price, Manabi uses the staff price first. If there is no staff price, Manabi uses the base service price.

Related questions

  • How do I give one customer a special price?

  • Can one staff member have a different price for the same service?

  • Why did Manabi use the normal service price?

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